Product Enquiries & Merchant Broadcasts—right inside WhatsApp
Our platform connects web-based product pages with WhatsApp Business messaging, so customers can ask questions instantly and merchants can send compliant promotions to opted-in audiences.
What the service provides
WhatsApp Product Enquiry
Customers can start a chat from our web product pages to ask about pricing, availability, or support—reducing friction and improving conversion.
Merchant Broadcasts
Approved merchants create and schedule promotional messages for customers who have opted in, sharing offers, updates, and store news.
Consent & Compliance
We respect user choices. All outreach is opt-in, template-based where required, and aligned with WhatsApp and Meta policies.
How we use Platform Data
We use Platform Data to: (1) deliver customer-requested chats about products, (2) send merchant promotions to customers who have opted in, and (3) measure high-level performance (e.g., delivery and engagement). Data is used only to provide these services on behalf of our merchants and is not sold.
- Supports real-time product enquiries
- Enables consent-based promotional broadcasts
- Provides basic reporting to help merchants improve relevance
Users can opt out at any time. We follow Meta/WhatsApp rules for message types, templates, and timing.
About Us
Togl Technology Sdn Bhd builds Rewardslink, a platform that connects shoppers and merchants with rewards, vouchers, and helpful messaging experiences. We operate across Southeast Asia and support brands in retail, F&B, and services.